Support/Service Updates

Service Updates

December 15, 2025


Potential Delays
If you’re shipping to, from or through one of the regions listed below, you may be experiencing delays due to weather, road conditions, or other unforeseen circumstances.

Canada

  • British Columbia: due to flooding (Vancouver and surrounding areas)
  • Alberta: due to weather (Edmonton and surrounding areas)
  • Manitoba: due to weather (Winnipeg and surrounding areas)
  • Nova Scotia: due to weather (no pickups and deliveries in New Glasgow and Sydney; Dartmouth is servicing only city points)
  • New Brunswick: due to weather (Bathurst and surrounding areas)
  • Prince Edward Island: due to weather (Charlottetown and surrounding areas)
  • Newfoundland and Labrador: due to weather and Marine Atlantic service advisory (no pickups and deliveries in Corner Brook and Grand Falls)

US

  • Nevada, Utah, Montana, Wyoming, Colorado, New Mexico, Texas, North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Iowa, Missouri, Wisconsin, Illinois, Indiana, Michigan, Ohio, Kentucky, Tennessee, Georgia, North Carolina, South Carolina, Kentucky, West Virginia, Virginia, Pennsylvania, Maryland, Delaware, New Jersey, Connecticut, Rhode Island, New York, Massachusetts, New Hampshire, Maine: due to weather conditions

We apologize for the inconvenience and thank you for your continued support.

For weather updates, visit:
Government of Canada – Weather Information
US National Weather Service

Holiday Service
Plan your shipments ahead of time to avoid delays during the holiday season. Closures and modified service schedule may impact your delivery over the holidays. Please note that this year, we’ll continue to provide Protect from Freezing pickups during the holidays. See our Holiday Schedule.

Sign Up for Electronic Invoices & Payments!
Change the delivery preferences of your invoice and payment! Contact us to sign up for electronic invoices and payments including e-Transfers. Use our website tools at dayross.com to create a shipment in minutes, print a Bill of Lading and labels, view your invoices, and more.